London / Hybrid – Please note, office-based staff are required to work in the LGA’s London office two days per week as a minimum, subject to business need. For home-based staff, some occasional travel to London and wider afield is likely required. You’ll be required to participate in an on-call rota for cyber incidents. This will involve an out-of-hours commitment for which a separate allowance is paid.

Fixed term for 12 months

About us

The Local Government Association (LGA) is the national membership body for local authorities. We work on behalf of our member councils to support, promote and improve local government.

We are a politically led, cross-party organisation that works on behalf of councils to ensure local government has a strong, credible voice with national government. We influence and set the political agenda on the issues that matter to councils to help them deliver local solutions to national problems.

We also provide councils with the tools and resources to respond to challenges present and emerging, and support improvement across the sector.

We value diversity and encourage applications from all sections of the community to this high-profile role.

About the role

To work as part of the LGA’s Cyber, Digital and Technology team by contributing to the development and dissemination of tools, guidance and other resources to support councils with designing and delivering modern digital public services.

Core Accountabilities:

As a member of the Programme, contribute to the delivery of assigned projects within resource and budget allocations that deliver the LGA’s Business Plan and help councils meet their challenges and priority outcomes.
Contribute to the development of networks and partnerships that are of value to the LGA and work to maintain a positive reputation for the LGA with local authorities, central government, partners and stakeholders.
Arrange meetings and produce papers and follow up actions as required.
Work as part of a team, contributing towards a culture of flexible and collaborative team working to ensure that the LGA meets its business objectives and responds effectively to new or changing requirements.
Model the LGA’s values and work in accordance with health and safety, equalities, diversity and inclusion, and environmental policies.
Undertake any other duties and responsibilities appropriate to the post.

Specific Accountabilities:

Support the Programme Manager in promoting, developing, coordinating and evaluating relevant improvement offers to ensure the Programme delivers on its purpose.
Take responsibility in delivering key strands of the Programme and ensure quality assurance in all aspects of delivery.
Develop and maintain positive relationships with councils to understand their priorities and needs, and to inform the delivery of improvement support.
Undertake intelligence-gathering and horizon-scanning to ensure the Programme responds to relevant issues and trends, continuously improves, and is able to conduct future planning.
Collect and promote good practice from councils and across the wider public sector to promote learning, innovation and collaboration.
Support the commissioning and management of external suppliers to ensure projects are delivered on time, within budget and meet quality standards.
Work closely with suppliers in the development, delivery and reporting of work delivered as part of the Programme and ensure timely feedback on issues.
Represent the LGA at meetings to promote the team’s work, gather intelligence and identify appropriate opportunities for the Programme.
Create tools, guidance and other resources to meet the needs of our Programme informed by sector feedback, DLUHC priorities and wider government delivery objectives.
Develop and operate communications, knowledge transfer and information exchange to ensure the Programme and its stakeholders are well-informed and able to share good practice.
Support the timely collection and dissemination of appropriate information to monitor the progress and impact of Programme deliverables.
Ensure high standards of professionalism to enhance the reputation of the Programme.
Ensure that the LGA’s wider productivity work supports and informs improvement across a range of councils’ services in line with the LGA’s priorities.

About you

Qualifications

Educated to degree level or equivalent.

Knowledge and Experience

A broad understanding of local and/or central government and how they work.
A demonstrable interest in digitalisation, and the workings of government.
Experience of managing a complex workload (meeting deadlines and milestones).
Experience of using facilitation tools and techniques.
Experience of using project management approaches across multiple projects.
Experience of gathering information and compiling clear, comprehensive and accurate summaries.
Experience in organising meetings and events.
Experience leading meetings with partners and stakeholders.
Experience with functions such as finance, procurement and customer insight.

Skills and Abilities

Excellent written skills.
Excellent oral and influencing skills, with the ability to give clear advice on procedural issues.
Political sensitivity, with the ability to exercise discretion, judgement and confidentiality when dealing with officials and politicians at every level, and to always demonstrate political neutrality.
Good interpersonal skills, with the ability to deal with councils, clients and colleagues with courtesy, tact and sensitivity.
Excellent organisational skills, with the ability to prioritise work to meet deadlines, and a concern for order and accuracy.
Excellent IT skills, including Word, Excel and PowerPoint with the ability quickly to learn new packages as required.
Ability to work as part of a team and to support others.
Flexible approach to work, with a keenness to adapt to meet changing work requirements.
A positive ‘can do’ attitude.

You must have the right to work in the UK, the LGA are unfortunately unable to offer sponsorship visas. Evidence for the right to work in the UK will be requested at the interview stage.

To apply

If you would like to be considered for the role, please complete the online form and include a supporting statement detailing how you meet the criteria for the role before the closing date.

We are specifically assessing candidates against the following criteria:

A broad understanding of local and/or central government and how they work.
A demonstrable interest in digitalisation, and the workings of government.
Experience of using project management approaches across multiple projects.
Experience of gathering information and compiling clear, comprehensive and accurate summaries.
Experience of managing a complex workload (meeting deadlines and milestones).
Experience with functions such as finance, procurement and customer insight.

Closing Date: 5pm, 30 September 2025

Interview Date: TBC, Interviews will be virtual

Please note: We reserve the right to close this vacancy early if we receive sufficient applications.

In recognition of the summer period and to support future organisational design, we are adopting a new approach to recruitment. All LGA roles will be advertised internally for one week prior to being advertised externally and internally, providing colleagues with the opportunity to engage with roles ahead of wider publication. Should you require additional time to submit an application due to annual leave or other commitments, please contact the recruitment inbox so that appropriate arrangements can be considered.

We use anonymous recruitment, which is the practice of hiding candidates’ identities. This process involves removing any identifying information from candidates’ applications which includes names.

At the LGA we celebrate diversity and are committed to creating an inclusive environment for all employees where everyone is treated with dignity and respect. Our recruitment decisions are based on fair, open competition, with appointment on merit.

The LGA are proud to be awarded a “Disability Confident Leader”. Please contact us via Recruitment@local.gov.uk if you require a reasonable adjustment, which is a change to the format or conditions of the recruitment process to accommodate any disability-related needs you may have.

Our benefits

LGA annual leave entitlement is 29 days, rising to 31 days after three years’ service and to 33 days after five years’ service, plus all UK public holidays (pro rata for fixed term and part time contracts).*
Flexible & agile working – office-based staff are required to work in the LGA’s London office two days per week as a minimum, subject to business need and this may vary significantly between different roles and from week to week.
Future development – face-to-face and virtual courses are scheduled in line with developmental goals
The LGA offers 24/7 access to a free, confidential employee assistance programme managed by Health Assured. This service is also available for Dependants.
Family friendly policies

For more of LGA’s benefits and working with us, please view our webpage https://www.local.gov.uk/benefits-and-working-lga

Our values & behaviours

Our Values and Behaviours are there to give us an understanding of who we are as an organisation and who we want to be. They are a framework to help us understand:

how we work with each other
how we work with our members and stakeholders
our expectations for ourselves and each other

Our values are:

Collaboration – We value collaboration, to pursue shared goals by encouraging and utilising diverse perspectives and working with internal and external colleagues across the organisation.

Inclusion – We value inclusion, where everyone feels valued, understood, and supported to contribute meaningfully.

Ambition – We value ambition, reflecting our desire to achieve best possible outcomes for local government, communities, and individuals.

Respect – We value respect, to ensure fairness, recognition, and shared accountability.

Adviser - Digital