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Operational Support Officer

Please note, the recruitment for this role is being administered by the Local Government Association on behalf of Local Partnerships LLP.

Employer:                  Local Partnerships

Location:                    Home-based, with occasional travel to meetings

Salary:                     

Level 1 starting at £25,000 p.a.

Level 2 starting at £30,000 p.a

Level 3 starting at £35,000 p.a. 

Closing Date:            22 August 2025, 5pm

Employment Type:   Permanent

Hours Per week:       28 - 35

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About Us

Local Partnerships is a not-for-profit consultancy, proud to be working within the public sector on complex projects such as homelessness / climate / health & social care / energy / infrastructure / waste – and many others!

Our teams offer extensive technical, commercial and procurement experience gained across public and private sector environments.We use this experience to help our clients solve complex issues, plan strategies, manage programmes effectively and help them to deliver proposals successfully. What we do matters to your community!

Read up on some of the amazing projects we are working on by clicking the link :Our 2024-25 Impact Report is here! - Local Partnerships

About the Role

The Operational Support Officer is responsible for providing support to the smooth and effective running of our Business Units and the projects being delivered within them by working with the relevant Senior Directors and Directors to maintain systems, tracking and project administration.

The role contributes to the financial monitoring of a Business Unit and aids in the production of management information and reports prepared for budget holders, Senior Directors and the Leadership Team.

The role includes wider responsibility in providing support in the co-ordination of business processes and the management of project documentation, including contracts, purchase orders, billing and requesting, receiving and disseminating client feedback.

The role is also responsible for the administrative support of client or supplier engagement for the Business Unit, including scheduling of meetings, events, information transfer and record-keeping.

What We're Looking For

  • Achieved at least ‘A’ level education standard or hold equivalent vocational qualifications. Degree-level or equivalent standard or a finance or business-related subject would be preferential

  • Sound experience of supporting business process and an understanding of support functions in organisations

  • Basic project management skills and knowledge of roles and responsibilities in a project team

  • Developed analytical and numerate abilities, with the confidence to translate raw data into narrative to provide information and insight

  • An imaginative and flexible approach to work, particularly with problem solving and being proactive with suggestions, ideas and solutions

  • Excellent communication, literacy and interpersonal skills to engage and work with colleagues and clients, often at senior levels

  • Proficient professional level of IT skills required in main MS Office applications, especially Word and Excel and familiar with the use of spreadsheets

  • Self-starter with the ability to identify what requires doing and the enthusiasm to see tasks through

  • Attention to detail and ability to process information with accuracy and within timescales

  • Ability to organise and work on a number of pieces of work at various stages of development and manage tasks accordingly​

To Apply

If you would like to be considered for the role, please complete the online form and include a supporting statement detailing how you meet the criteria for the role before the closing date.

We are specifically assessing candidates against the following criteria:

1. Operational and Business Support Experience

  • Experience of providing administrative and data handling support to operational teams in a business environment

  • Understanding of the functional requirements of a business support team to the client-facing delivery teams

2. Preparation of Financial and Management Information reports

  • Collation, production and submission of monthly accounting information to finance

  • Work with Business Unit teams to meet deadlines and timescales for financial reporting

3. Financial Administration

  • Understanding and ability to prepare financial documents such as invoices and purchase orders.

  • Drafting of contractual documentation for clients and suppliers

4. Experience of working with Systems

  • Proficiency with MS Office systems – in particular Word, Excel and PowerPoint

  • Experience of working with financial and CRM systems

5. Client and Stakeholder Engagement

  • Confident and effective communication skills, working with colleagues and stakeholders at all levels

  • Influencing skills to encourage delivery of process and outputs from other people

Why Join Us?

  • Make a real difference by supporting the delivery of critical public services

  • Work on diverse, challenging projects with high levels of autonomy

  • A collaborative, expert and values-driven team

  • Flexible, home-based working with UK travel

  • Great benefits package and a supportive work culture that values work-life balance and wellbeing 

Interested?

We’d love to hear from you! Click on the link below to read the job descriptions in full and then apply for the role.

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​Operational Support Officer -JD
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Want to learn more about our impact?

Read our latest Impact Report to discover the amazing work our team is delivering across England and Wales: Impact Report 2024-25

We value diversity and encourage applications from all sections of the community, regardless of race, national or ethnic origin, disability, age, sex, gender, sexual orientation, transgender identity, religion or belief.