Location: Westminster or home-based

Fixed term for 12 months

About us

The Local Government Association (LGA) is the national membership body for local authorities. We work on behalf of our member councils to support, promote and improve local government.

We are a politically led, cross-party organisation that works on behalf of councils to ensure local government has a strong, credible voice with national government. We influence and set the political agenda on the issues that matter to councils to help them deliver local solutions to national problems.

We also provide councils with the tools and resources to respond to challenges present and emerging, and support improvement across the sector.

We value diversity and encourage applications from all sections of the community to this high-profile role.

About the role

Provide comprehensive administrative support to the delivery of the cyber, digital and technology grant funded Programme.

Core Accountabilities:

Organise and support meetings, events and functions to support delivery of Local Government Association (LGA) priorities.
Maintain and continuously improve administrative systems, including forward/project plans, electronic filing systems, CRM mailing lists and databases.
Produce reports, briefings and information sheets and update the website and portal.
Arrange room bookings, refreshments, printing, copying, distribution, travel and other administrative tasks in support of the team and/or lead members of the LGA.
Contribute to the delivery of the team’s agreed objectives.
Participate in relevant projects that support the delivery of the LGA Business Plan.
Model the LGA’s values and work in accordance with health and safety, equal opportunities and environmental policies.
Undertake any other duties and responsibilities appropriate to the post.

Specific Accountabilities:

Provide comprehensive administrative support to the delivery of the cyber, digital and technology grant funded Programme.
Undertake and support the cyber, digital and technology deliverables, and other related projects and programmes, developing and maintaining project milestone plans and information systems, preparing agendas and papers and co-ordinating monthly updates.
Provide administrative support to the team including arranging meetings and events.
Provide finance support including raising purchase orders and managing payments, in line with agreed finance and HR procedures on behalf of the team.
Provide comprehensive monitoring and reporting against the budget highlighting any issues and preparation of reports to Ministry of Housing, Communities and Local Government.
Act as the point of contact for enquiries and liaise with councils engaged in the programme.
Contribute to the networking opportunities for the programme and assist in providing direct support to councils and their partners, and groups of councils.
Assist with preparation of briefings and surveys and dissemination of research findings to the local government sector and wider.
Manage orders and invoices, expenses, sickness reporting and other Agresso-based activities.
Undertake any other duties and responsibilities appropriate to the post.

About you

Knowledge and experience

Previous administrative experience and knowledge of office systems and procedures, ideally gained in a member services or project based environment.
A broad understanding of local and/or central government and how they work.
Experience of working within a team environment
Experience of a range of software packages including Word, Excel, PowerPoint, email and the internet.
Experience of researching data from a range of sources and of compiling clear, comprehensive papers.
Experience of organising meetings, events or other activities.

Skills and abilities

Excellent written skills, with the ability to accurately summarise and convey complex information.
Excellent oral and influencing skills, with the ability to give clear advice on procedural issues.
Political sensitivity, with the ability to exercise discretion, judgement and confidentiality when dealing with politicians and officers at every level, and to demonstrate political neutrality at all times.
Good interpersonal skills, with the ability to deal with members, other clients and colleagues with courtesy, tact and sensitivity.
A demonstrable commitment to customer care.
Excellent organisational skills, with the ability to prioritise work to meet deadlines, and a concern for order and accuracy
Excellent IT skills, including Word, Excel and PowerPoint with the ability quickly to learn new packages as required.
Good project management and financial control skills
Ability to work as part of a team and to support others.
Flexible approach to work, with a keenness to adapt to meet changing work requirements
A positive, “can do” attitude

To apply

If you would like to be considered for the role, please complete the online form and include a supporting statement detailing how you meet the criteria for the role before the closing date.

We are specifically assessing candidates against the following criteria:

A broad understanding of local and/or central government and how they work.
Experience of organising meetings, events or other activities.
Excellent written skills, with the ability to accurately summarise and convey complex information.
Excellent organisational skills, with the ability to prioritise work to meet deadlines, and a concern for order and accuracy
Good project management and financial control skills
Ability to work as part of a team and to support others.

Programme Support Officer - Events and Programme Coordination - JD

Closing Date: 5pm, 30 September 2025

Interview Date: TBC, Interviews will be virtual

Please note: We reserve the right to close this vacancy early if we receive sufficient applications.

We use anonymous recruitment, which is the practice of hiding candidates’ identities. This process involves removing any identifying information from candidates’ applications which includes names.

At the LGA we celebrate diversity and are committed to creating an inclusive environment for all employees where everyone is treated with dignity and respect. Our recruitment decisions are based on fair, open competition, with appointment on merit.

The LGA are proud to be awarded a “Disability Confident Leader”. Please contact us via Recruitment@local.gov.uk if you require a reasonable adjustment, which is a change to the format or conditions of the recruitment process to accommodate any disability-related needs you may have.

Our benefits

LGA annual leave entitlement is 29 days, rising to 31 days after three years’ service and to 33 days after five years’ service, plus all UK public holidays (pro rata for fixed term and part time contracts).*
Flexible & agile working – office-based staff are required to work in the LGA’s London office two days per week as a minimum, subject to business need and this may vary significantly between different roles and from week to week.
Future development – face-to-face and virtual courses are scheduled in line with developmental goals
The LGA offers 24/7 access to a free, confidential employee assistance programme managed by Health Assured. This service is also available for Dependants.
Family friendly policies

For more of LGA’s benefits and working with us, please view our webpage https://www.local.gov.uk/benefits-and-working-lga

Our values & behaviours

Our Values and Behaviours are there to give us an understanding of who we are as an organisation and who we want to be. They are a framework to help us understand:

how we work with each other
how we work with our members and stakeholders
our expectations for ourselves and each other

Our values are:

Collaboration – We value collaboration, to pursue shared goals by encouraging and utilising diverse perspectives and working with internal and external colleagues across the organisation.

Inclusion – We value inclusion, where everyone feels valued, understood, and supported to contribute meaningfully.

Ambition – We value ambition, reflecting our desire to achieve best possible outcomes for local government, communities, and individuals.

Respect – We value respect, to ensure fairness, recognition, and shared accountability.

x2 Programme Support Officer - Events and Programme Coordination